Locate the downloaded file and click on it to execute it. Select the appropriate file and download it: Installation and Configuration Example: will only need username john.smithĪfter logging in, there will be several installation files available depending on operating system.No need for additional prefixes or suffixes.Login with WSU AD credentials (this is the same credentials used for myWSU).Users can download the client software from the ITS Website here: or from the VPN portal by connecting to.If you encounter any issues or have any questions please contact the IT Help Center at 30 or online at support.du.edu. Please see Palo Alto GlobalProtect VPN troubleshooting tips for common issues and solutions. You can follow the instructions in KB0014240 on how to use the VPN on a daily basis. To disconnect from GlobalProtect, click on it from the system tray to open it and then click "Disconnect".The GlobalProtect agent can be accessed in the system tray in the lower right taskbar of your desktop.During this process, the client is downloading additional configuration settings. You may experience the VPN trying to establish a connection multiple times. *The first initial login may take about 90 seconds to complete. A connection is established once you see the “Connected” window.If you see the pop up below select "Open GlobalProtect" Depending on your browser, you may be prompted to allow GlobalProtect to open.
You will then be prompted to verify your identity via Duo. Enter your email address and password and click "Login". In the portal address enter vpn.du.edu and click "Connect".GlobalProtect will open in the lower right of your desktop near the system tray and clock.Do not change the default installation location. The installer will download to your computer's default download location. Once downloaded, double click the installer to open it.Under Device specifications, see System type.Select the Start button, then select Settings > System > About.*If you are not sure what version your computer is running: Most Windows computers run 64-bit Windows. Select the appropriate software download from the list.Enter your DU email address and password and click "Login".įor Law students and employees: Please use your email address and password.Please refer to instructions on setting up Duo One-Time Windows Installation
Before installing Palo Alto GlobalProtect VPN, be sure that you have set up Duo MFA on your Office 365 email account.
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